Shipping Policy for Zen Mist Relax
Thank you for shopping with Zen Mist Relax! We are committed to providing you with a seamless shopping experience. Please review our shipping policy below for detailed information about order processing and delivery timelines.
Order Processing Time
- All orders are processed within 3-5 business days (Monday through Friday, excluding holidays).
- During peak seasons such as Christmas, Valentine’s Day, or other major holidays, processing times may be slightly extended due to high order volumes. We appreciate your patience during these times.
Shipping Time
- Once your order has been processed and shipped, delivery typically takes 7 business days.
- Delivery times may vary depending on your location and the carrier’s schedule.
- Please note that during peak holiday seasons, such as Christmas or Valentine’s Day, shipping carriers may experience delays that are beyond our control. We recommend placing your order well in advance to avoid disappointment.
Estimated Delivery Timeline
PhaseTimeframeOrder Processing3-5 business daysShipping (Carrier Time)7 business daysTotal Estimated Time10-12 business days
Important Notes
- Zen Mist Relax is not responsible for shipping delays caused by unforeseen circumstances such as extreme weather, carrier delays, or peak holiday seasons.
- If you place your order near a significant holiday or special event, there is a chance your package may take longer than the estimated delivery timeframe to arrive. We strongly encourage early ordering during these times.
- While we do our best to ensure timely delivery, once the package leaves our facility and is handed over to the carrier, we cannot control delivery schedules.
Tracking Your Order
- Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor your shipment’s progress.
- If you do not receive tracking information within the processing timeframe, please contact us at zenmistrelax@gmail.com for assistance.
Lost or Delayed Shipments
If your package is delayed beyond the estimated timeframe:
- Please contact the shipping carrier first for the most accurate updates on your delivery.
- If the carrier is unable to assist, reach out to us at zenmistrelax@gmail.com and we will do our best to help resolve the issue.
International Shipping
At this time, we primarily ship within the United States. For inquiries about international shipping, please contact us directly.
